We are always available and your computer equipment will receive our prompt attention. You call when you need us and we charge on an as used or project basis. We offer same day site visits for urgent problems. A full report of all work done is provided every month.
Many clients have used this support package for over 15 years.
Fixed Price Support & Maintenance
- Unlimited telephone access to our support team
- Unlimited remote support when necessary
- Weekly scheduled evening maintenance on all PCs, to ensure they run quickly and safely
- Supply of PC monitoring and antivirus tools which provide automatic fault reporting, proactive support and premier class security on every PC, laptop & server
- Ensuring antivirus updates are working
- The supply of email antivirus, anti-spam solutions that provide a backup email solution in the event of a serious IT failure
- Fixing any Microsoft system faults and corruption
- Ensuring local & remote backups are functioning correctly
- Restoring systems in the event of system failure utilising back-ups
- Consultancy on all future IT expansion, upgrades, and development
- A fully documented site report
An agreed level of On-Site support for issues that cannot be fixed remotely.
Pay As You Go New Customer Offer!