Voice over IP (VOIP) ¦¦ IT helpdesk services and technical support for Watford & Hertfordshire by Renaissance

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Voice over IP (VOIP)

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Renaissance Business Hosted IP Telephony

Renaissance hosted IP Telephony solutions provide businesses with a network based service, providing a comprehensive range of telephony features for a monthly user fee.

The monthly fee includes all maintenance and support costs, giving you superior service at an all inclusive price. A hosted solution not only provides a very rich feature set at low cost but also saves companies a significant amount of capital expenditure.

Flexibility

If you don't want to go to your office, your office comes to you. Ideal for home working and ideal for people out and about. In this environment you can be contacted on your office extension wherever you are in the world.

Reliability

All our services are provided on resilient systems, ensuring you experience an unrivalled level of service availability and reliability. We can also provide dual routes across two suppliers for both voice and data, ensuring you maximise the availability of Internet emails and calls for all your staff.

We also provide a simple disaster recovery solution should an office catastrophe occur.

Easy to Support

As the service is hosted, there is no on site PBX, reducing time and costs for implementation. Once in service, all management functions are web based, making moves and changes easy and reducing your internal IT requirement and training costs.

Advanced Features

Advanced features: Presence, attendant console, multimedia conferencing, collaboration, home worker, call centre, call recording, one number find me follow me, Outlook integration, conferencing and disaster recovery.

These are just some of the features that can help your business become more efficient and productive.

Good Value

You choose the functions you want and pay only for those. You get access to new technology and large company features at a fraction of the cost. Request only what your company needs now and just order more when or if you need it. No more equipment obsolescence and depreciation.

Lower Costs

There are considerable cost savings in our solutions: cheaper calls, free calls, fewer calls, and lower capital expenditure.

The real benefit is a more efficient workforce, saving time and effort in communication, improved remote working and reduced need to travel. This gives your staff more flexibility and allows them to work in a more productive manner whether in the office, at home or out on the road. This is achieved by Renaissance using both our voice and data skills to fully integrate your phone system with your computer network.

Renaissance provided IT support for Freeth Melhuish for over 12 years. Following the merger with Brasier Harris, Renaissance took both firms’ existing systems and merged them into a company wide integrated solution.

This followed detailed consultation with both firms, analysis of same and solution recommendations. The knowledge, skill base and attitude of their people have led us to place a huge amount of faith in their company.
Renaissance understands that the smooth running of IT systems to a company such as ours is essential.

Jeremy M Hunting
Partner
Braiser Freeth LLP
www.brasierfreeth.com

What Clients Say

Renaissance deliver complex IT solutions within our specific marketplace the NHS N3 network. They have been instrumental in helping develop our IT from the start and have become a trusted partner both internally as well as helping manage other IT and VOIP supplier relationships. Above all they continually demonstrate the flexibility required to deal with our rapidly changing environment. I have no hesitation in recommending Renaissance as a solid and dependable IT partner.

HJCCommercial Directorwww.thepracticeplc.com

Renaissance provided IT support for Freeth Melhuish for over 12 years. Following the merger with Brasier Harris, Renaissance took both firms’ existing systems and merged them into a company wide integrated solution.
This followed detailed consultation with both firms, analysis of same and solution recommendations.

The knowledge, skill base and attitude of their people have led us to place a huge amount of faith in their company.
Renaissance understands that the smooth running of IT systems to a company such as ours is essential.

Jeremy M HuntingPartnerwww.brasierfreeth.com

A big thanks to all the Renaissance team for the good work, and the quick turnaround, using your initiative and expertise to help protect our business.

We very much appreciate the help and see you all as part of our team.

Brett EdwardsCommercial Directorwww.corporatehealth.co.uk

Renaissance has provided us with a safe and stable network on which to run our expanding business.We trust their opinion, not only on network and general PC issues, but when working with us to develop and support solutions from other IT suppliers and developers.

We have no hesitation in recommending Renaissance to anyone who is looking for an IT supplier they can trust.

Paul AhernDirectorwww.keypart.com

I only need help when problems occur that I cannot solve myself. Renaissance staff always respond quickly and always treat us like a priority customer.

What is more, their staff are human and will communicate in plain speaking language which enables me to understand why the problem has occurred.

Jed ElversonDirectorwww.potterandford.co.uk

I see Renaissance as a key part of my team, they respond quickly and effectively when needed but also provide a pro active service to ensure we're up to date with software and hardware developments. More than that, they are really good guys to deal with so I strongly recommend you consider them when you need IT support".

Martin ShimmenManaging Directorwww.actioncoach.com/martinshimmen