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Future-Proofing Property Management with Tech

Learn how Renaissance's all-inclusive IT solutions transformed Brasier Freeth, a well-known commercial real estate company in the UK, by reading our case study on the firm.

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Client

Brasier Freeth
Industry Icon

Industry

Commercial Property
Plan Icon

Service Plan

Premium
Client Size Icon

Client Size

25 > 50
Client Size Icon 2

Years with RCS

15 +

Key IT Upgrades at Brasier Freeth

Cloud-Native Migration Cloud-Native Migration

Brasier Freeth was successfully moved to a cloud-native configuration, increasing operational flexibility and scalability by removing their dependency on on-premises servers.

Enhanced Security Monitoring Enhanced Security Monitoring

Integrated advanced security and monitoring on multiple platforms, including Microsoft 365, on-premises firewalls, dark web monitoring, and Endpoint Detection and Response, and introduced user-based security methodologies such as phishing simulations and security awareness training, to considerably strengthen their cyber security posture.

Comprehensive IT Support and Management Comprehensive IT Support and Management

Provided unlimited remote support, a dedicated technical account manager, and fractional CIO services to manage IT operations and ensure system optimisation.

Extended IT Infrastructure Extended IT Infrastructure

Expanded IT services to include VPN-free remote desktop capabilities, and backup services for critical business data stored in Microsoft 365 and Xero cloud accounts - for complete business protection.

overview-icon Client Overview

Brasier Freeth is a well - known UK commercial property company that focuses on sales, property management, and rentals. They have a team of approximately 40 professionals, working in 3 offices, who combine their deep market expertise with strong industry relationships to cater to a diverse client base.

overview-icon2 The Challenge

The client encountered difficulties in effectively managing their developing operations and modern working methodologies, due to an outdated on-premises server system. The company sought help from a dependable partner to assist in updating their IT infrastructure, prioritising security, adaptability, and smooth communication for their remote employees.

Renaissance's Premium IT Solutions

1. Cloud Migration and Infrastructure

  • Serverless Architecture:Seamless migration, transitioning Brasier Freeth’s operations to a cloud-native environment, eliminating the dependency on on-premises servers.
  • Identity and Access Management:Implemented Entra ID, a secure user authentication and access control solution for multiple sites and remote workers.
Cloud Migration and Infrastructure

2. Security and Compliance

  • Managed Detection and Response (MDR): Security Operations Centre incorporates an MDR service, providing 24×7 Endpoint Security services to protect devices against advanced threats.
  • Microsoft 365 Security Monitoring: Real-time monitoring of Microsoft 365 environment for any suspicious activities, including successful login events from unexpected locations; a common indicator of a compromised account.
  • Firewall Security (SIEM): Integration of SIEM firewall monitoring for enhanced threat detection at the network level.
  • SecurityAwareness Training: Continuously training employees on how to recognise phishing attempts and other common cyber security attacks, such as social engineering methods and even good password practises.
  • Mobile Device Management (MDM): Efficient and effective management of configuration, security, and compliance of PCs, laptops, tablets, and mobile phones, whether corporate or personally-owned (BYOD). 
  • Password Management: Established a centralised system to store and manage high-quality passwords, including the ability to share departmental accounts without having to sacrifice security protocols like Multi-Factor Authentication (MFA).
  • Computer Management: Proactive monitoring and management of devices, including patch management for both Operating Systems and critical third party applications.
  • Dark Web Monitoring: Scanning the dark web for potential data breaches.
  • Vulnerability Scanning: Scanning of devices against a comprehensive library of known vulnerabilities, working to the industry-standard CVSS scoring methodology, allowing for mitigation of security risks before they can be exploited.
Security and Compliance

3. Remote Work Enablement

  • VPN-Free Remote Access: Our solution provides secure remote desktop access without traditional VPN limitations.
  • Managed Email Signatures: Branded and compliant email signatures applied to every business email, no matter what device or platform it originates from.
Remote Work Enablement

4. Collaboration and Productivity Tools

  • Microsoft 365 Business Premium: Installed tools for collaboration and communication including SharePoint, OneDrive, MS Teams & Office Apps.
Infrastructure and Network Management

5. Additional Services

  • Fractional CIO: Assigned a dedicated fractional chief information officer for strategic technology guidance.
Additional Services

Impact and Results

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