Learn how Larchfield House utilises Renaissance's IT services to streamline operations, secure patient data, and maintain compliance in healthcare.
Client
Industry
Service Plan
Client Size
Years with RCS
Network EnhancementReviewed, extended, and brought the entire IT infrastructure onto Renaissance's management platform; monitoring and maintaining more than 30 wireless access points, and ensuring secure and reliable connectivity for nearly 200 endpoints.
IT Support AssistanceSet-up an on-going IT support relationship, providing an assistive 2nd and 3rd-line support function to in-house IT staff on a Pay-as-You-Go basis.
Remote Desktop ToolsetEnhanced IT staff efficiency through Renaissance Remote Supervisor, extending access to our powerful Remote Desktop solution for nominated Larchfield House employees.
Remote Management & MonitoringEstablished computer monitoring, maintenance, and patching through our Remote Management & Monitoring solution. Out-of-hours maintenance and patching routines help to ensure computers remain reliable, secure, and compliant with healthcare guidelines and regulations.
Endpoint Security StandardisationImplemented a Managed Detection and Response (MDR) service, backed by our 24x7 Security Operations Centre, bringing all computers on to a standardised and enhanced solution for robust endpoint security.
Client OverviewLarchfield House is a Berkshire-based healthcare centre that specialises in catering to patients with dementia and other complicated needs. It is well-known for its personalised and sympathetic care approach, which is backed up by a devoted team of professionals committed to improving residents' quality of life via innovative care techniques.
The ChallengeLarchfield House needed highly-reliable, wired and wireless IT infrastructure, distributed across a large-scale care home setting. It needed to handle highly confidential data in accordance with UK healthcare regulations and guidance, and their existing system was struggling to meet the growing technological demands of the facility, such as network capacity and data security.
Efficient IT operations decreased downtime and boosted productivity, allowing employees to dedicate more time to patient care.
Improvements to the network enabled more efficient operations, increased device capacity, and quicker data transfer speeds, all while maintaining high reliability and security.
Significantly improved alignment with regulatory compliance standards and guidelines, enhancing the facility's reputation and credibility in the healthcare community.
Data protection measures greatly decreased the likelihood of data breaches, safeguarding the security of confidential patient data.
